Frequently Asked Questions

1. How can we use our notepads to improve sales?

2. Are the colors on my proof exactly like my notepad?

3. Can I talk to your designers?

4. What is your turnaround time for notepads?

5. Can I see how my notepad looks before I have to pay for my order?

6. What is your cancellation policy?

7. Why is full payment due when the order is placed?

8. What is the minimum quantity for an order?

9. Do I have to order in multiples of 1,000?

10. Can my notepad be printed in a different language?

11. Can I provide you with my own branding, graphics, logos etc?


1. How can we use our notepads to improve sales?

Our most successful agents have made notepad marketing an important part of their overall marketing strategy. We recommend that you distribute a notepad to your farm every 4-6 weeks for maximum exposure and effectiveness.

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2. Are the colors on my proof exactly like my notepad?

Because of the different settings on computer monitors, and the difference between computer colors and 4-color printed colors, the colors on your proof are not an exact representation of the colors to be printed on your notepad.

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3. Can I talk to your designers?

If you feel you can communicate easier and more efficiently. However, in order to provide accurate and quick turnaround we request that communication be done by email or fax as much as possible.

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4. What is your turnaround time for notepads?

Your order will be shipped within 15-20 working days after the date of your approval.

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5. Can I see how my notepad looks before I have to pay for my order?


No. We take full payment at the time of the order for a couple of reasons. First, it eliminates the need for back-end accounting, keeping overhead costs down. Also, it lets us catch any payment problems before your notepad goes into production. Such problems only delay your order.

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6. What is your cancellation policy?


If for any reason your order is cancelled, you are responsible to pay for all work done PRIOR to cancellation (i.e. photo scan, graphic design, etc.); the minimum charge is $45. However, no refunds once print production has begun.

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7. Why is full payment due when the order is placed?

We take full payment at the time of the order for a couple of reasons. First, it eliminates the need for back-end accounting, keeping overhead costs down. Also, it lets us catch any payment problems before your products go into production. Such problems only delay your product.

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8. What is the minimum quantity for an order?

In order to keep our prices as low as they are, we have a minimum order of 1,000 on all of our notepads.

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9. Do I have to order in multiples of 1,000?


In order to provide you with the quickest turnaround and the lowest prices, we require all orders to be placed in 1,000 increments.

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10. Can my notepad be printed in a different language?

Yes. Either provide us with the exact text and spelling (for languages using the Roman alphabet, i.e. French, Spanish), or a high-quality printed version that we can scan (for languages such as Chinese, Korean, Persian etc.)

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11. Can I provide you with my own branding, graphics, logos etc?

Yes. Provide us with your elements by email at orders@empowergraphics.com and submit to us a notepad order form to authorize us to work on your proof. A proof will be provided to you within 2 business days by email. Setup is included. However, a setup cost would be added to orders that require an extensive amount of attention.

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